Guidance on copyright and the holders and use thereof is available from:
Opportunities for out-of-court arbitration:
Any disputes arising in connection with online purchase contracts or online service contracts can be resolved using the European Commission consumer platform for Online Dispute Resolution (ODR) insofar as it is still in operation.
At the time of writing the platform is available here:
We can be contacted using the following email address: firstname.lastname@example.org.
We are neither obliged nor willing to participate in any other out-of-court dispute resolution proceedings in front of a consumer arbitration board.